Privacy Policy

Last updated: March 2026

Data Controller

SG Group (Entrepreneur individuel)
SIRET: 995 320 884 00019
Address: Le Plessis-Robinson, France
Contact: support@loywallet.io

Data Collected

• Account data: email address, login credentials
• Usage data: interactions with the platform, logs
• Technical data: IP address, browser type, device info
• Support data: messages sent to support

Purpose of Processing

Your data is used to provide and operate the SaaS application, improve user experience, ensure platform security, and provide customer support.

Legal Basis (GDPR)

• User consent
• Performance of a contract (service provision)
• Legitimate interest (security, improvement)

Data Sharing

We do not sell your personal data. We may share data with trusted third-party providers such as hosting, analytics, and infrastructure services, all bound by confidentiality obligations.

Data Retention

Data is retained as long as your account is active, for a limited period after deletion, or as required by law.

Crypto & Sensitive Data

LoyWallet does not store private keys, seed phrases, or sensitive financial credentials unless explicitly stated. Users remain solely responsible for securing their wallets and credentials.

Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure and we cannot guarantee absolute security.

International Data Transfers

Your data may be transferred and processed outside the European Union, including the United States. Appropriate safeguards such as standard contractual clauses are in place.

User Rights

• Access your data
• Request correction or deletion
• Object to processing
• Request data portability
• Lodge a complaint with a data protection authority

Cookies

The website may use cookies to improve functionality and analytics.

Changes to this Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.